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Managed Platform Services
Your whole environment is overseen by experienced professionals utilizing Managed Platforms to monitor, maintain and recover your network remotely.
Worry-Free Computing
Managed services makes your IT costs more predictable and reliable, reduces risk to your data and IT assets, and frees up your resources so you can focus entirely on your core business activities. Experience worry-free business computing, control IT costs, and get the most out of your IT investments with managed services.
What are Managed Services?
Managed services refer to IT services delivered in a defined manner with a predictable expense. Typically, managed services are delivered with a remote monitoring and management (RMM) system that allows an IT solution provider to monitor the health and performance of customer IT assets 24/7. RMM means that we can perform proactive maintenance efficiently to stabilize your IT, and respond with rapid remote remediation when things go wrong.
Business Before and After Managed Services
Business without managed services is more reactive, costly, and unpredictable. Consider the impact of unscheduled downtime, caused by a virus or technical failure. The average costs to small and midsized businesses can be staggering. A Gartner study revealed that each unmanaged desktop costs businesses an average of $4000 a year in emergency services, lost productivity and opportunity costs, with an annual total cost of ownership (TCO) that is typically 42% higher than for managed PCs and 29% higher for unmanaged laptops.
With Care+Net, you can expect to experience a dramatic reduction of unscheduled downtime and lower IT costs because problems will be detected and resolved faster—often before you’re even aware of them. Managed services also helps you reduce and optimize your IT spending, keep more of your internal resources focused on core business activities, and arms you with accurate data about the health and performance of your IT assets.
What are Managed Services?
Managed services refer to IT services delivered in a defined manner with a predictable expense. Typically, managed services are delivered with a remote monitoring and management (RMM) system that allows an IT solution provider to monitor the health and performance of customer IT assets 24/7. RMM means that we can perform proactive maintenance efficiently to stabilize your IT, and respond with rapid remote remediation when things go wrong.
Business Before and After Managed Services
Business without managed services is more reactive, costly, and unpredictable. Consider the impact of unscheduled downtime, caused by a virus or technical failure. The average costs to small and midsized businesses can be staggering. A Gartner study revealed that each unmanaged desktop costs businesses an average of $4000 a year in emergency services, lost productivity and opportunity costs, with an annual total cost of ownership (TCO) that is typically 42% higher than for managed PCs and 29% higher for unmanaged laptops.
With Care+Net, you can expect to experience a dramatic reduction of unscheduled downtime and lower IT costs because problems will be detected and resolved faster—often before you’re even aware of them. Managed services also helps you reduce and optimize your IT spending, keep more of your internal resources focused on core business activities, and arms you with accurate data about the health and performance of your IT assets.
Solution Overview
Managed Workplace consists of...
Onsite Manager
A single, lightweight piece of software installed once at each site. Onsite Manager performs secure, comprehensive scans of your environment to gather the up-to-date information that Care+Net needs to manage your IT assets with unparalleled efficiency.
With Onsite Manager, we can monitor and manage anything with an IP address, including: desktops, laptops, servers, managed switches, routers, firewalls, gateways, VoIP switches and phones, printers, faxes or scanners, off-the-shelf and custom applications, environmental control devices and specialized equipment, internal and external websites, SaaS resources, virtual machines and much more.
Device Manager
Installed on equipment that can’t be directly monitored by Onsite Manager, such as roaming laptops, remote servers, home offices, or on an onsite Windows 7 PC if you don’t have a server.
Service Center
A powerful, web-based, centralized dashboard that allows us to
- View the asset health and performance data sent by the Onsite Manager;
- Drill down to details as required;
- Perform rapid remote remediation;
- Configure advanced services;
- Produce a range of useful reports so you’ll know exactly what’s going on in your environment; and much more.
Managed Services
Care+Net is partnered with Avast one of the top remote monitoring and management companies today. We put a small device on your network that talks to and collects statistics, health information and warnings from all intelligent devices on your network, and reports back to our Managed Workplace Console. This includes servers, PCs, printers, routers, firewalls and switches. For example the system alerts us if:
Server has a failure or low on disk space or RAM.
PC has a failure or the AV software stops functioning or does not update properly.
Printers jam or run low on memory or consumables.
Intelligent switch has a fan failure etc.
Silent Updates & Audits
Managed Workplace even permits us to automatically perform silent updates for hundreds of apps including Java, Flash, Acrobat and now even Windows Updates. Your staff will no longer be constantly pestered by alerts to update this or that software. They will all be on the same version levels further reducing compatibility issues among users.
Managed Workplace can also quickly generate a full detailed network audit including all devices and software and applicable SN making “nightmare“ network accounting audits a thing of the past…
Hey Richard,
I wanted to thank you and Sergio again for setting everything up.
By the way I have been working off the Trueline Valve server tonight with the remote log in, wireless from the laptop, from my den. Technology is so incredible.
Have a good night and thanks again.
Peter Goldman
Comptroller, Trueline Valves Inc.